Health insurance reimburses (in full or in part) those with insurance in Germany for the costs associated with the treatment of disease, motherhood, and also often following accidents. There are two ways of being insured, namely with statutory or private health insurance. Health insurance is an obligatory insurance in Germany and may be filed with different health carriers. Private health insurance is available for people with a higher income (€4.800 per month as of 2017), for civil servants or self-employed individuals.

Social care insurance (PV) in Germany is another obligatory form of insurance. In order to safeguard against the risk of needing long-term care, the role of social care insurance is to provide help to those in need of care who are dependent on support and assistance due to the gravity of their need.

Pharmacies are easily recognised by a big red "A" (Apotheke) sign. Hours are generally from 9 a.m. to 6:30 p.m. weekdays and from 9 a.m. to 1 p.m. on Saturdays. Pharmacies take turns in providing after-hours services. A list of the pharmacies on duty is posted at the entrance of every pharmacy and published in the daily newspaper. Alternatively, call to find out the after-hours pharmacy. After-hours pharmacies: 08 00 - 00 22 83 3 (recorded message in German) or visit   www.apotheken.de (opens in a new tab).

Bonn has a self-help contact and information office which:

• Is the central point for all available information on self-help groups in Bonn
• Puts interested parties in contact with existing groups
• Helps to clarify what other forms of assistance are worth considering
• Helps in the founding of new self-help groups
• Makes rooms available to groups free of charge and helps in finding suitable space
• Advises and supports self-help groups regarding organisational questions, group problems, public relations, and financial support opportunities
• Works together with professional helpers from the social care and healthcare sectors
• Promotes the concept of self-help to the public e.g. self-help group directory, self-help newsletter
• Organises events e.g. self-help days, overall meetings

Non-statutory welfare services in Germany are responsible for providing assistance in cases of social, medical or moral danger and/or distress, and are organised on a non-profit basis. The (BAGFW) is an association uniting the six German non-statutory welfare umbrella organisations.