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How to make an appointment

For visits to the service centre of the city of Bonn you need an online appointment. However, this is only available in German language, we ask for your understanding.

Online appointments

  1. Click the link above
  2. Select the Citizens Service Center (Dienstleistungszentrum Bonn) 
  3. Select the desired group of services from the list: 
    Führerscheinwesen - Driver Licensing
    Kfz-Zulassungswesen – Motor Vehicle Licensing
    Meldewesen – Registration Office (Anmeldung – Registration; Abmeldung - Deregistration) 
  4. Select a request and enter a number for your request:
    - e.g. if you want to register two persons, select ‘Meldewesen’ and enter 2 under ‘Anmeldung’ 
    - If you would like to register a car that had already been registered abroad, select ‘Umschreibung eines bisher im Ausland zugelassenen Fahrzeuges’ and enter 1 
  5. Then click ‘Weiter’ – Next 
  6. The dark shaded days are your eligible dates for an appointment. Select a day and your desired time for the appointment. 
  7. Enter your personal data. Please double-check the correct spelling of your e-mail address. You will receive the confirmation of your appointment at this address. 
  8. Accept the privacy terms and complete your reservation by clicking ‘Reservierung abschließen´
  9. You will receive an e-mail confirming your specific appointment. 

If you have to delete an appointment

If you would like to delete an agreed appointment, you can do so using the cancellation link in the confirmation e-mail which you received immediately after booking the appointment.

If you no longer have this appointment confirmation, please inform  buergeramtbonnde of your name, the date and time of your appointment and your waiting number so that a cancellation can be made.

Citizens Service Center
(Dienstleistungszentrum, Stadthaus)

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  • Foto: Michael Sondermann/Bundesstadt Bonn
  • Michael Sondermann/Bundesstadt Bonn
  • B. Wylezich - Fotolia
  • www.pexels.com
  • www.pexels.com
  • Giacomo Zucca / Bundesstadt Bonn

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